This annual study of over 20 chapters provides IT spending and staffing metrics by industry sector and organization size for businesses and governmental organizations in North America.

This report is based on our in-depth annual survey of over 200 IT organizations.

Industry sectors include banking and finance, insurance, healthcare, manufacturing, high tech, retail, wholesale distribution, energy and utilities, professional and technical services, and government. Individual chapters for even more narrow industry sectors are also provided.

Click for details on our annual IT Spending and Staffing Benchmarks study.

This special publication bundles the entire collection of our reports on IT staffing ratios. The IT functions covered include IT management, project management, help desk, desktop support, business analysts, server support, network administration, applications development, ERP support, database administration, data warehouse/business intelligence, IT quality assurance, IT security, and web/e-commerce. This special collection is a valuable source of information for IT executives interested in benchmarking their staffing levels with those of similar organizations.

Click for details: IT Staffing Ratios: Benchmarking Metrics and Analysis for 14 Key IT Job Functions.