February 26, 2017  
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Upcoming Research Schedule

We plan to release the following reports and updated metrics on the schedule indicated below. For information on access levels, please refer to this description of our various subscription plans.

Major Studies, IT Management Advisories,
and Other Reports

The following reports are, or will be, available to our ITV and TEC subscribers, or may be purchased individually on our website.

September 2016

October 2016

November 2016

December 2016

January 2017

February 2017

March 2017

  • Application Maintenance Outsourcing Trends and Customer Experience
  • ITIL Adoption and Best Practices
  • Network Support Staffing Ratios
  • IT Printer/Printing Expense Benchmarks
  • Help Desk Outsourcing Trends and Customer Experience

April 2017

  • The Economic and Strategic Benefits of Cloud Computing
  • Vendor Discount Report (April, 2016)
  • Application Programmer Staffing Ratios
  • Application Development Outsourcing Trends and Customer Experience
  • User Satisfaction Surveying Adoption and Best Practices

May 2017

  • ERP Support Staffing Ratios
  • Communications System Support Staffing Ratios
  • Supply Chain Management Adoption Trends and Customer Experience
  • Mobile Devices/Wearables Adoption Trends and Customer Experience

June 2017

  • IT Spending and Staffing Benchmarks 2016/2017
  • Mobile Apps Adoption and Customer Experience
  • Business and Data Analytics Adoption Trends and Customer Experience

July 2017

  • IT Security Staffing Ratios
  • Vendor Discount Report
  • IT Management and Administration Staffing Ratios

August 2017

  • IT Outsourcing Statistics 2016/2017
  • Network Operations Outsourcing Trends
  • SaaS Adoption Trends and Customer Experience
  • IT Security Outsourcing Adoption and Customer Experience
  • Cloud ERP Providers Expanding Their Offerings
  • IT Management Best Practices
  • Desktop Virtualization Adoption and Customer Experience

Our IT equipment valuations data and reports are updated on a regular schedule as shown below. Access is available to our ITV and VAL subscribers.


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