January 20, 2017  
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Upcoming Research Schedule

We plan to release the following reports and updated metrics on the schedule indicated below. For information on access levels, please refer to this description of our various subscription plans.

Major Studies, IT Management Advisories,
and Other Reports

The following reports are, or will be, available to our ITV and TEC subscribers, or may be purchased individually on our website.

August 2016

September 2016

October 2016

November 2016

December 2016

January 2017

February 2017

  • Desktop Support Outsourcing Trends and Customer Experience
  • Technology Trends 2017

March 2017

  • Application Maintenance Outsourcing Trends and Customer Experience
  • ITIL Adoption and Best Practices
  • Network Support Staffing Ratios
  • IT Printer/Printing Expense Benchmarks
  • Help Desk Outsourcing Trends and Customer Experience

April 2017

  • The Economic and Strategic Benefits of Cloud Computing
  • Vendor Discount Report (April, 2016)
  • Application Programmer Staffing Ratios
  • Application Development Outsourcing Trends and Customer Experience
  • User Satisfaction Surveying Adoption and Best Practices

May 2017

  • ERP Support Staffing Ratios
  • Communications System Support Staffing Ratios
  • Supply Chain Management Adoption Trends and Customer Experience
  • Mobile Devices/Wearables Adoption Trends and Customer Experience

June 2017

  • IT Spending and Staffing Benchmarks 2016/2017
  • Mobile Apps Adoption and Customer Experience
  • BI/Data Warehousing Adoption Trends and Customer Experience

July 2017

  • IT Security Staffing Ratios
  • Vendor Discount Report
  • IT Management and Administration Staffing Ratios


Our IT equipment valuations data and reports are updated on a regular schedule as shown below. Access is available to our ITV and VAL subscribers.

 


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