This is our annual report on technology trends, which provides an overview of current adoption trends, investment trends, and customer experience for a variety of new and popular technologies.
The study surveyed 248 IT organizations worldwide on their technology investment plans. The full study reports on adoption stages, rate of investment, types of solutions under consideration, ROI and TCO experience, and overall customer satisfaction for each of the technologies.
Our current survey covers the following enterprise systems: ERP, CRM, supply chain management (SCM), human capital management (HCM), business and data analytics, mobile applications, and social business/collaboration systems.
We also analyze the following infrastructure technologies: software as a service (SaaS), infrastructure as a service (IaaS), desktop virtualization, software-defined networking, and mobile devices/wearables.
Click for details on our annual Technology Trends study.
Throughout the year, we publish detailed reports on the adoption trends and customer experience for many of these technologies: