- Major Studies
Leaders: Accenture, HCL, IBM, and TCS
Innovators: Capgemini, Cognizant, Infosys, Tech Mahindra, and Wipro
Disruptors: Atos, DXC, LTI, NTT DATA, and Zensar
Challengers: Coforge, Mindtree, Mphasis, and UST
The following figure from the full report illustrates these categories:
Anupam Govil, Partner with Avasant, congratulated the winners, noting, “As enterprises grapple with the pandemic and uncertain markets, those which are digitally mature showed higher resiliency, rebounding faster. As economies revive, business velocity and agility will be key, requiring rapid adoption of digital technologies and greater reliance on a partner ecosystem.”
Some of the findings from the full report include the following:
The COVID-19 vaccine process has accelerated globally, with more than 20 million vaccines administered daily across the globe.
More than 60% of enterprises are exploring new business and delivery models to enhance customer experience.
Hyperconvergence projects are picking up, with more than half of the projects focusing on improving operational efficiency, while more than 10% of them were around development of new revenue streams for enterprises.
About 13.6% of total IT budgets went to service providers in 2020, setting a five-year high for the second year in a row.
As companies focused on cost efficiencies and business resiliency, big digital deals started occurring in Q3 2020.
“The role of Digital Masters is evolving rapidly from an enabler to a transformation change agent. Digital Masters are revamping their strategies, matching the shifting priorities and evolving needs of enterprises,” said Akshay Khanna, Partner with Avasant. “With enterprises requiring top tier talent to support their diverse digital initiatives, Digital Masters have led from the front to support enterprises and continue to double down on their talent development and engagement.”
The full report also features detailed RadarView profiles of the 18 service providers, along with their solutions, offerings, and experience in assisting enterprises in digital transformation.