Personnel costs typically represent the largest single budget line item in the IT organization. Therefore, effective IT management requires effective personnel management. Our research on IT staffing includes ratios and metrics that are useful in evaluating IT headcount levels, justifying IT staff increases, managing contingency IT staff (temporary IT employees and IT contractors), and managing IT employee relations.
The special publication listed below provides a bundle of all of our staffing ratio benchmarks and metrics reports. Additional reports on IT staffing may be found in the research section for IT Staffing Ratios and Trends.
This special publication bundles the entire collection of our reports on IT staffing ratios. The IT functions covered include IT management, project management, help desk, desktop support, business analysts, server support, network support, application maintenance, application developers, ERP support, database administration, data management, IT quality assurance, IT security, web/e-commerce and communication systems. This special collection is a valuable source of information for IT executives interested in benchmarking their staffing levels with those of similar organizations. (318 pp., 136 figs.) [Full Report Description and Free Sample]