September 21, 2017  
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Help with Cookies

Occasionally a Computer Economics user may experience difficulty in logging in to our site or resetting the password.  The problem may be cookies that remain in your browser, or your browser blocking our website.

If you have reset your password by clicking on the "forgot password" link, you will have been sent one email to click on the link to confirm the reset and a second email with your username and temporary password so that you may login and reset your password.

Below are a cookies instructions for Firefox and Internet Explorer :

Instructions for Microsoft Internet Explorer

Internet Explorer (IE) doesn't always make cookies easy to find through the browser window like Firefox does.  This will depend upon which version of IE you are using.

The easiest way to clear the cookie for our site is to clear all cookies in your browser. However, you may not want to do this if you have other websites that use cookies, for example, to remember passwords. If you don't mind clearing all cookies, you can do so in Internet Explorer by clicking on menu option "tools" and then "Delete Browsing History," as shown below. However, be aware, that due to a quirk in some versions of Internet Explorer, this method sometimes does not find and clear every cookie.



To clear all cookies, check the "Cookies," check box as shown in the screen shot below.



Then try to login with your password.  If this still doesn't work, you will need to look harder for the txt file that holds the cookie for our site.

Using the Windows find tool:  Start menu: Search

Search for:  computereconomics -- without "www," just that in case you have it with and without the "www."

The results will be similar to the example in the screen shot below (be sure it is a "txt" file you are clicking on).

Delete this cookie, then go back to your browser and navigate to the Computer Economics website. Refresh the page by hitting the F5 key (or choose menu "Views" then "Refresh"), and try logging in again.




Instructions for Firefox

Here are the instructions for clearing cookies in the Firefox browser. This section also provides instructions to ensure that cookies for our website are not being blocked in Firefox.

Open your Firefox browser and select menu option "Tools," then "Options," as shown in the screen shot below.



The Options dialog box will appear. Click on the "Privacy" tab. You can select “clear your recent history” to remove all cookies or you may click on the option to "remove individual cookies," as shown in the screen shot below.


To clear recent history, click on "clear your recent history" and click "OK" to clear ALL cookies as illustrated below.



To remove individual cookies click on "remove individual cookies." In the Cookies dialog box,search for computereconomics.  Click on each cookie and click Remove cookie for each cookie relating to Computereconomics.com.  You may also click Remove All Cookies to remove all cookies in the list.

For Additional Help

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