- Major Studies
- Market Assessments
This page gathers together all of our research and advisory reports on the impact of the COVID-19 pandemic on IT spending trends and other topics related to crisis response.
The coronavirus pandemic of 2020 has led to a worldwide recession, with a significant impact on IT budgets. Because our current IT spending benchmarks adjust based on levels of business activity, they can still be applied in times of economic decline. Nevertheless, many IT leaders want to understand how IT spending is being influenced by current pandemic and economic conditions. Based on our special survey, this report outlines how the pandemic is affecting IT operational budgets, IT capital budgets, IT staff head counts, compensation, outsourcing, budgets for new projects, and the use of the public cloud. We also report how long IT leaders expect it will take for their budgets to recover from the current recession. We also forecast expected IT spending cuts by industry for all of 2020, along with our recommendations for IT leaders in managing their spending through the crisis. (22 pp., 11 fig.)
As the COVID-19 pandemic continues, IT leaders are asking what actions they should take and what a recovery will look like. The recovery will include reorganization of IT service delivery, invocation of force majeure, and renegotiation of support agreements with third parties. This presentation lays out the expected life-cycle stages for the current pandemic and its impact on IT services short-term and long-term. We also outline specific contractual and legal considerations that IT leaders should understand in renegotiating relationships with service providers. (35 slides).