IT Outsourcing Studies—Reports Overview
Computer Economics publishes an annual study on IT outsourcing statistics as well as a number of individual in-depth reports on IT outsourcing.
IT Outsourcing Statistics
The IT Outsourcing Statistics report is our flagship annual study on IT outsourcing. The report provides an overview of current trends in IT outsourcing spending as well our analysis of how the frequency and level of IT outsourcing is changing for 11 IT functions.
Our current study covers outsourcing statistics for application development, application management, data center operations, cloud infrastructure management, desktop support, disaster recovery services, help desk, IT security, network operations, and web operations.
This report is based on our latest survey of IT organizations in the US, Canada, and Europe.
Click for details on our annual IT Outsourcing Statistics report and download the executive summary and FREE sample pages.
Individual Outsourcing Reports
Throughout the year, we publish detailed reports on outsourcing activity for various IT functions.
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Disaster Recovery (Sep. 2022)
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Application Management (Aug. 2022)
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Network Operations (Jul. 2022)
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System Implementation/Integration (Jul. 2022)
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Web Operations Outsourcing (Aug. 2021)
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IT Security (May 2021)
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IT Help Desk (Mar. 2021)
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Database Administration (May 2020)
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Data Center Operations (Apr. 2020)
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Desktop Support (Dec. 2019)
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Application Development (Oct. 2021)
Special Reports
In addition, we have published the following special report, which provides guidance to IT executives on establishing outsourcing requirements, selecting a service provider, and negotiating a deal.
Four Essential Steps Toward Outsourcing IT Functions
Benchmarking Your Service Provider Contracts
Any organization that is outsourcing some or all of its IT services should, routinely, benchmark those outsourcing contracts. Contract pricing and service levels are changing from year to year, whether for data center services, help desk, desktop support, application development, network services, or any other form of IT outsourcing. Pricing is further complicated by a multitude of factors, such as what services are included, where they are sourced, and who owns any assets.
Computer Economics can arrange benchmarking services for any or all of your service provider outsourcing contracts.
Organizations Increasingly Looking for Outside Help with Disaster Recovery
A Tech Paradise on Trinidad’s Near Shores
Tough Times in Europe Call for IT Budget Growth
Insider Risk Assessment: Which of Your Employees May Be the Bad Apple?
Applying ESG to the IT Organization
IT Spending as a Percentage of Revenue by Industry
IT Spending in the Insurance Industry
IT Spending in the Retail Industry