Since 1990, Computer Economics has been the leading source of benchmark studies on IT spending and staffing for commercial and governmental organizations.
This annual study of 31 chapters provides IT spending and staffing metrics by industry sector and organization size for businesses and governmental organizations in North America.
This report is based on our in-depth annual survey of over 200 IT organizations.
Industry sectors include financial services, manufacturing, high-tech, retail, wholesale distribution, energy and utilities, healthcare, professional and technical services, transportation, construction/trade services, government, and non-profit. Individual chapters for even more narrow industry sub-sectors are also provided, including various types of commercial and public sector organizations.
Click to learn more, download the report, or download the free executive summary: IT Spending and Staffing Benchmarks.
This special publication bundles the entire collection of our reports on IT staffing ratios.
Each chapter covers IT support levels for a different IT function: applications development, business analysts, database administration, data management, data warehousing/business intelligence, help desk, desktop support, ERP support, project management, IT quality assurance, server administration, IT management, web/e-commerce, network administration, communication systems, and IT security.
This special collection is a valuable source of information for IT executives interested in benchmarking their staffing levels with those of similar organizations.
Click to learn more, download the report, or download a free sample: IT Staffing Ratios: Benchmarking Metrics and Analysis for 16 Key IT Job Functions.
At the end of each year, we publish our forecast for IT spending for the coming year, based on a special survey of IT organizations worldwide. Here is the latest edition:
In addition, we publish special studies from time to time on special topics related to IT spending benchmarks, based on our original research. Here are some examples:
The ERP Support Staffing Puzzle
Communications Staffing Still on Mute
IT in PJs Here to Stay, Post-Pandemic
IT Wages to Rise 2.3% at the Median in 2021, Salary Study Finds
IT Spending as a Percentage of Revenue by Industry
IT Spending in the Insurance Industry
IT Spending in the Retail Industry